Policies

Digital Product Notice

All Luminaress products are digital and delivered instantly.
No physical items will be shipped.

Refund Policy

Due to the digital nature of our products, all sales are final.

Once a Luminaress piece has been accessed or delivered, it cannot be returned or refunded.

If you experience a technical issue with your purchase, please contact us and we will make sure it is resolved.

Delivery

After purchase, your digital moment will be available immediately via a viewing link.

If you do not receive access, please contact us for assistance.

Usage

Luminaress pieces are intended for personal use and sharing.

You may:

  • Send and share your purchased moment freely

You may not:

  • Resell, redistribute, or commercially reproduce the content

  • Claim the content as your own creation

Privacy

We respect your privacy.

Any personal information provided during purchase is used solely to process your order and improve your experience.

We do not sell or share your information with third parties.

Contact

For any questions or support, please contact:

studio@luminaress.com